Inside Sales — Client Conversion & Retention

The company

RexMont Real Estate is Seattle and Bellevue's most-reviewed brokerage — over 1,200 five-star Google reviews. Our appointments are booked by an AI calling system that works our database every day. Your job starts the moment it books one.

The work

You are not an appointment setter. The appointments already exist. You are the person who makes sure they happen, turn into signed clients, and that the ones who are not ready yet still pick up the phone a year from now.

• Call every booked client the day before and the morning of, so the appointment actually happens
• When someone does not show, call them within the hour and put it back on the calendar
• Debrief every appointment within 24 hours — with the agent and with the client — and drive the next step
• Own a named book of clients and keep it warm for as long as it takes: market updates, check-ins, life changes
• Log everything in Follow Up Boss the same day

Requirements

• Near-native spoken English. A US homeowner on a cell phone should never have to ask you to repeat yourself. This is the first thing we screen and there is no way around it.
• 2+ years on the phone with US customers — outbound sales, collections, retention, mortgage, insurance or real estate
• Written English strong enough to send a client message without anyone checking it
• Track record of staying: 18+ month average tenure in past roles
• Available either 8am–5pm or 12pm–9pm El Salvador time, Monday–Friday
• Own computer, headset, quiet room, and a backup internet connection

Pay & terms

• Base $1,100–$1,800 USD/month based on experience, paid via Deel
• $40 for every appointment that is held
• $250 for every client who signs with us
• $600 for every transaction that closes
• $300 quarterly bonus for keeping your book warm — paid on the book, not on deals
• $450 quarterly retention bonus
• On-target earnings $3,600–$4,600 USD/month
• Written 6-month raise path · 10 paid days off plus Salvadoran public holidays · $300 equipment budget and $50/month toward internet

The process

1. Apply with the form — including the video and written exercise
2. Applications reviewed daily; every applicant gets a decision
3. A short recorded voice question, by phone
4. Live role-play, 20 minutes — two real calls from this job
5. Reference check with a previous US employer
6. Paid two-hour trial on real calls
7. Offer — target start within 3 weeks of applying